Security and Privacy • Northrim Bank

Security and Privacy


Protecting Your Information

Northrim is committed to protecting your information and preventing fraud. This page has been prepared to help you recognize the different types of schemes that are used by fraudsters. The sections below direct you to specific topics that explain common types of fraud, what Northrim does to protect your records and ways you can secure your information.

Imposter Scams

An imposter scammer may call, text or email to convince you they are someone of authority. They may even use caller ID to make it look like they are calling from an official government or business' number. To commit identity theft, they try to get you to share personal information or send money or a gift card. 

Northrim Bank will never contact you and ask you for personal information or money. If you receive a call, text or email requesting that, we recommend you hang up and phone our call center at (907) 562-0062 to find out if a member of our team is trying to reach you.

You can find more information on imposter scams at 

Check Fraud Alert

Northrim has recently been made aware of a significant increase in check fraud, which appears to be connected with mail theft in California. Customers should be very cautious when sending checks in the mail to unsecure locations where items could be easily stolen. Special consideration should be used when sending checks to California. 

We recommend customers take these steps to help protect themselves:

  • Send checks to locked boxes or post office boxes whenever possible.
  • Maintain adequate physical security of checks and deposit tickets.
  • Reconcile accounts promptly and regularly. Quick fraud detection increases the likelihood of recovery. 
  • Utilize ACH services to send money instead of writing checks.

We also recommend that customers use Fraud Prevention Services such as Account Reconciliation and Positive Pay to help prevent check fraud. Please reach out to your banker if you have any questions or would like more information about our Fraud Prevention Services.  

Mortgage Postcard Scam

We have been made aware of a postcard scam asking customers to call a number about a time-sensitive matter about their mortgage. This postcard did not come from Northrim Bank, we would never send customers a postcard requesting customers call us regarding their mortgage. In some instances, there is a small disclaimer in the bottom right corner indicating the information was provided by LeadPros and the sender is “not affiliated with, sponsored by, and loan information not provided by Northrim Bk.” 

At Northrim, we are committed to protecting our customers’ personal information. We do not sell or otherwise distribute customers’ information to non-affiliate third parties. However, some information about mortgages, regardless of which lender a consumer works with, is public record. That is how LeadPros may have obtained Northrim customers' contact information. 

We advise our customers NOT call the number listed. The best thing to do is discard the postcard however you would any other junk mail you receive.

Protecting Your Information

Your privacy always comes first. Understand how we use your information and the options for limiting the sharing of your information.

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Email Schemes

Email scams are frequently carried out when a cyber-criminal compromises a legitimate email account through social engineering or computer intrusion to conduct unauthorized transfers of funds.

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Fraud and ID Theft

Identity thieves acquire your personal data and may use this information to drain your bank account, run up charges on your credit cards, open new utility accounts, or get medical treatment on your health insurance.

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Online Banking

Online Banking fraudsters frequently use nefarious means to acquire the private details you use to login to your online accounts. With this information they proceed to steal funds, often before you realize it.

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